THE LIGHTHOUSE INFORMATION HUB

GET HELP NOW – EMERGENCY HELP & SUPPORT SERVICES

I AM IN IMMEDIATE DANGER

If you or someone else is in immediate danger, call immediately:

📞 South African Police Service (SAPS)

10111

📞 Emergency Services (Cell phones)

112

🚑 Ambulance & Fire Services

10177

🚑 ER24 Emergency Medical Services

084 124

🚑 Netcare 911

082 911

If it is safe to do so, move to a secure location and seek assistance immediately.

I NEED HELP WITH GENDER-BASED VIOLENCE

Gender-Based Violence Command Centre (GBVCC)

The GBVCC provides 24-hour counselling, support, referrals and crisis intervention for survivors of:

  • Gender-Based Violence
  • Domestic Violence
  • Sexual Assault
  • Human Trafficking
  • Child Abuse
  • Elder Abuse
  • 📞 Toll-Free: 0800 428 428
  • 📱 Please Call Me: 1207867#
  • 📩 SMS "HELP" to: 31531 (for people with disabilities)
  • 🌐 Website: www.gbv.org.za

Rape Crisis Cape Town Trust

Counselling, advocacy and support for survivors of rape and sexual violence.

People Opposing Women Abuse (POWA)

Domestic violence counselling, support and legal assistance.

I NEED EMERGENCY ACCOMMODATION OR SHELTER

I NEED HELP FOR A CHILD

Childline South Africa

Free, confidential counselling and support for children, teenagers and adults concerned about a child.

Department of Social Development

Support services for vulnerable children, families, older persons and survivors of abuse.

I NEED COUNSELLING OR EMOTIONAL SUPPORT

South African Depression and Anxiety Group (SADAG)

Mental health support, counselling referrals and crisis intervention.

Dr Reddy's Mental Health Helpline

Suicide Crisis Helpline (24 Hours)

I NEED MEDICAL HELP AFTER SEXUAL ASSAULT

Thuthuzela Care Centres (TCCs)

Specialised one-stop centres providing support for survivors of rape and sexual violence.

Services Include

  • Emergency medical treatment
  • HIV Post-Exposure Prophylaxis (PEP)
  • Forensic examinations
  • Counselling
  • Assistance with reporting cases
  • Court preparation support

Netcare Trauma Centres

Emergency medical care and trauma assistance.

National Department of Health

Medical information and public healthcare services.

I NEED LEGAL HELP

I NEED HIV/AIDS INFORMATION OR SUPPORT

National AIDS Helpline

Information, counselling and support relating to HIV and AIDS.

I WANT TO REPORT A CRIME ANONYMOUSLY

SAPS Crime Stop

Report crime anonymously.

Crime Line

Anonymous crime tip-offs via SMS.

  • 📱 32211

OTHER IMPORTANT HELPLINES

Human Trafficking Hotline

Report suspected trafficking, exploitation or forced labour.

GBV Support for Persons with Disabilities

  • 📩 SMS "HELP" to 31531

Support and referrals through the Gender-Based Violence Command Centre (GBVCC).

REMEMBER

You are not alone.

You are not to blame.

Help is available.

Healing is possible.